MobilePal Support Portal

Battery Charging Cases 9

• Where can I find the user manual for the MobilePal iPhone Battery Charging Cases?
• How to take off the SlimFit battery charger case for iPhone 6/6 Plus?
• Will the MobilePal Battery Charging Case protect my iPhone if dropped?
• Can I charge the battery case and the phone simultaneously?
• My iPhone battery case charges very slowly. What might be wrong?

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Wireless Charger 19

• Where can I find the user manual for the MobilePal Gen-2 Qi Wireless Power Bank?
• Where can I find the user manual for the MobilePal 3-Coil Premium Qi Charging Pad?
• What is wireless charging? What standards are available?
• Which smartphones are compatible with Qi wireless charging?
• My phone has an integrated Qi wireless receiver. Will wireless charging still work with a case on my phone?

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Wireless Charging Receivers 7

• Where can I find the user manual for the MobilePal iPhone 6/6 Plus Qi Receiver Case?
• How do I install the MobilePal iPhone 6/6s or 6/6s Plus screen protector?
• Are MobilePal Qi receivers/cases compatible with my 2015 or newer Toyota vehicle with factory installed Qi Charging Pad?
• Are MobilePal Qi wireless receivers/cases for iPhone 6/6s and iPhone 6/6s Plus compatible with the factory installed charging pad in my 2015+ GM Vehicle?
• What material is the MobilePal Qi wireless charger receiver case made from?

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Smart Power Banks and Chargers 4

• Where can I find the user manual for the MobilePal 20K LED Smart Power Bank?
• Can I keep the universal power bank plugged in continuously?
• When charging the power bank with a 2A USB power adapter, will I get fewer charge cycles than the normally advertised 500+?
• What dose Battery Cycle Life mean? What is the battery cycle life for MobilePal power banks?

Headphones and Accessories 6

• My headset or headphones do not fit through the opening of my phone case. What should I do?
• Can I use the MobilePal 4-pole audio jack extender with normal 3-pole headphones?
• Can I use headsets designed for the iPhone with Android smartphones?
• Does the MobilePal 4-pole audio jack extender allow using Apple earpods with Android phones?
• Do the MobilePal audio jack extenders allow me to use an external microphone?

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Bluetooth Devices 6

• Where can I download the User's Guide for the MobilePal Bluetooth keyboard?
• How do I pair my Bluetooth keyboard to my iPad?
• Can I type in languages other than English with the MobilePal Bluetooth keyboard for iPad?
• What are the keyboard shortcuts on the MobilePal Bluetooth keyboard case for iPad and iPhone?
• Does the MobilePal Flip360 keyboard case only fit the iPad Air 2?

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