You can cancel items or orders that have not yet been shipped by visiting the Order section in Your Account.


To cancel an item or an entire order, please follow the instructions below (for Amazon Canada and UK sites, please replace amazon.com by amazon.ca and amazon.co.uk in the URL):

  1. Go to Your Orders.
  2. Click Cancel Items.
  3. Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
  4. Click Cancel checked items when finished.


After submitting the cancellation, you will receive a confirmation e-mail. You can also confirm that the order was cancelled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully cancelled.


If your order cannot be modified, you may return it using Amazon's Online Returns Center.